My VAC claim was denied. What do I do now?

If your VAC disability benefit claim was denied, you have options. A denial is not the end of the process. Step 1: Request a Departmental Review - This is the first level of reconsideration, done within VAC - You can submit new evidence or clarification - There is no time limit, but acting sooner is better Step 2: Appeal to the Veterans Review and Appeal Board (VRAB) - If the Departmental Review upholds the denial, you can appeal to VRAB - VRAB is independent of VAC - You can present new evidence and witnesses - You can be represented by a representative from the Royal Canadian Legion, or another advocate, at no cost to you Step 3: Further Review - If VRAB denies your appeal, you may request a reconsideration by VRAB - In rare cases, you may appeal to the Federal Court Important things to know: - You do not need a lawyer — the Royal Canadian Legion provides free representation for VRAB hearings - You can submit new medical evidence at any stage - Many successful claims are approved at the review or appeal stage - A denial does not mean your condition is not real — it may mean more evidence is needed Feeling frustrated or overwhelmed is completely normal. Many veterans go through this process and eventually succeed.