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Life After Release and Ongoing Support

Navigating the first years after release, ongoing needs, reassessments, and long-term life after service.

Orientation

Navigating the first years after release, ongoing needs, reassessments, and long-term life after service.

Who this hub may help

veteranfamily membercaregiversurvivor

Common situations that lead someone here

  • You have been released and are adjusting to civilian life
  • You are approaching a 24-month review
  • You are planning for long-term needs
  • You want to understand age-related benefit changes

Boundary: VANCA helps you plan for what may come next. Responsible organizations make decisions about benefits and services.

Not sure where to begin?

Most Useful Starting Points

Related Programs

What Usually Happens Next?

What Usually Happens Next?

  1. 1

    Explore the recommended starting points

    Responsible: You

    Possible following step: Review program cards and guides

  2. 2

    Gather relevant documents

    Responsible: You

    Possible following step: Use the document checklist

    Document Checklist
  3. 3

    Review related programs

    Responsible: Responsible organizations

    Possible following step: Check eligibility criteria

  4. 4

    Contact the responsible organization or request support

    Responsible: You

    Possible following step: Submit applications or ask questions

This sequence is educational. The actual process depends on the responsible organization's decision. Approval is not an inevitable next step.

Decision Tree

I am unsure which documents to gather

A few questions to help you think about which documents may be relevant. You do not need all of them at once.

What are you preparing for?

Verified Timelines

SISIP / CAF LTD — Application Deadline

Deadline

Apply no later than 120 days after release

Application is encouraged at disclosure or before release. Apply no later than 120 days after release.

Starts when: Release date

Responsible: SISIP / Manulife

Source checked: 2026-07-26

SISIP / CAF LTD — Income Benefit

Benefit period

Payable only after release

CAF LTD income benefit is payable only after release. Final calculation depends on receipt of final release details.

Starts when: Release date

Responsible: SISIP / Manulife

Source checked: 2026-07-26

SISIP / CAF LTD — Initial Medical-Release Benefit Period

Benefit period

Up to 24 months after release

The initial medical-release benefit period is up to 24 months after release, with continuation possible where the applicable total-disability requirements continue to be met.

Starts when: Release date

Continuation depends on total-disability requirements continuing to be met.

Responsible: SISIP / Manulife

Source checked: 2026-07-26

CAF Pension — Initial Direct Deposit

Service standard

Up to 45 calendar days after release

The published standard is initial direct deposit within 45 calendar days after release once the Pension Centre has all required documentation.

Starts when: All required documentation received by the Pension Centre

Some files take longer. Time spent gathering documentation may not be included.

While waiting: Confirm all required documents are submitted and banking information is correct.

Responsible: CAF

Source checked: 2026-07-26

PSHCP and PDSP — Application Window

Deadline

Apply within 60 days after release

Applying within 60 days after release where eligible may preserve applicable continuous or retroactive coverage.

Starts when: Release date

Coverage setup may take up to approximately three months.

Responsible: CAF / Treasury Board

Source checked: 2026-07-26

VAC Disability First Application or Reassessment

Decision aimed for within

16 weeks

How long does VAC aim to take?

Veterans Affairs Canada aims to issue a decision on a complete first disability-benefit application within 16 weeks, once it has the information needed to begin processing.

This period begins once complete application and necessary documents received. VAC considers the application complete and has the required information.

Some files take longer. Time spent gathering evidence may not be included. Complex cases and evidence gathering may take longer.

How often was that timeframe met?

During 2024-25, approximately 47 out of every 100 applications received a decision within 16 weeks.

Approximately 53 out of every 100 took longer than 16 weeks.

What these numbers mean

These percentages measure processing speed. They do not show how many applications were approved or denied.

Possible delays

Applications may take longer when information is missing, additional evidence is requested, the file is complex or the organization is experiencing a high volume of applications.

While waiting

Ensure all required documents and evidence are included with the application.

How this was measured

The published target is that 80% of applications receive a decision within 16 weeks.The annual result covers the 2024-25 reporting period.

Official source

VAC Service Standards

Checked: 2026-07-26

Reporting period: 2024-25

VAC Departmental Review — Disability Decision

Service standard

12 weeks

The published service standard is 12 weeks. The department aims to process 80% within this standard.

Starts when: Request for Departmental Review received

Complex cases and evidence gathering may take longer.

Responsible: VAC

Source checked: 2026-07-26

Additional Pain and Suffering Compensation

Service standard

16 weeks

The published service standard is 16 weeks. The department aims to process 80% within this standard.

Starts when: Complete application and necessary documents received

Responsible: VAC

Source checked: 2026-07-26

VAC Rehabilitation Eligibility

Service standard

2 weeks

The published service standard is 2 weeks for the eligibility decision.

Starts when: Complete application received

The decision timeline is different from the time needed to arrange assessments, providers and actual services.

Responsible: VAC

Source checked: 2026-07-26

VAC Income Replacement Benefit and Canadian Forces Income Support

Service standard

4 weeks

The published service standard is 4 weeks. The department aims to process 80% within this standard.

Starts when: Complete application received

Responsible: VAC

Source checked: 2026-07-26

Career Transition Services

Service standard

4 weeks

The published service standard is 4 weeks. The department aims to process 80% within this standard.

Starts when: Complete application received

Responsible: VAC

Source checked: 2026-07-26

Education and Training Benefit

Service standard

Up to 4 weeks per stage; up to 8 weeks total

Each complete application stage takes up to 4 weeks. The two-stage process (eligibility plus education/training plan) may total up to 8 weeks.

Starts when: Complete application received

Applications may be submitted before release, but VAC does not process them until official release or transfer to the Supplementary Reserve. VAC does not recommend submitting more than six months before release.

Responsible: VAC

Source checked: 2026-07-26

CPP Disability

Service standard

Within 120 calendar days after application

The published target is a decision within 120 calendar days after application, with faster priority processing in defined situations.

Starts when: Application received

Responsible: Service Canada

Source checked: 2026-07-26

Disability Tax Credit

Decision aimed for within

8 weeks after CRA receives Form T2201

How long does CRA aim to take?

the Canada Revenue Agency aims to issue a Disability Tax Credit decision within 8 weeks after CRA receives Form T2201, once it has the information needed to begin processing.

This period begins once cra receives form t2201.

The standard does not apply where CRA must request additional information.

How often was that timeframe met?

During 2024-25, approximately 38 out of every 100 applications received a decision within 8 weeks after CRA receives Form T2201.

Approximately 62 out of every 100 took longer than 8 weeks after CRA receives Form T2201.

Recent update

During June 2026, approximately 89 out of every 100 applications received a decision within 8 weeks after CRA receives Form T2201.

The annual number covers the full 2024-25 fiscal year. The June 2026 number covers one month, so the two periods should not be treated as identical.

What these numbers mean

These percentages measure processing speed. They do not show how many applications were approved or denied.

Possible delays

Applications may take longer when information is missing, additional evidence is requested, the file is complex or the organization is experiencing a high volume of applications.

Official source

CRA — Disability Tax Credit application process and service standards

Checked: 2026-07-26

Reporting period: 2024-25

Bureau of Pensions Advocates

Service standard

Within 21 weeks from first contact

The published standard is that the case is ready for hearing within 21 weeks from first contact.

Starts when: First contact with BPA

Excluding delays obtaining required evidence.

Responsible: BPA

Source checked: 2026-07-26

Veterans Review and Appeal Board — Review

Decision aimed for within

16 weeks after case is ready to be heard

How long does VRAB aim to take?

The Board aims to issue a Review decision within 16 weeks after case is ready to be heard, once it has the information needed to begin processing.

This period begins once applicant or representative states the case is ready to be heard.

How often was that timeframe met?

During 2024-25, approximately 98 out of every 100 applications received a decision within 16 weeks after case is ready to be heard.

Approximately 2 out of every 100 took longer than 16 weeks after case is ready to be heard.

What these numbers mean

These percentages measure processing speed. They do not show how many applications were approved or denied.

Possible delays

Applications may take longer when information is missing, additional evidence is requested, the file is complex or the organization is experiencing a high volume of applications.

Official source

VRAB — Review and Appeal processes and service standards

Checked: 2026-07-26

Reporting period: 2024-25

Veterans Review and Appeal Board — Appeal

Decision aimed for within

16 weeks after case is ready to be heard

How long does VRAB aim to take?

The Board aims to issue an Appeal decision within 16 weeks after case is ready to be heard, once it has the information needed to begin processing.

This period begins once applicant or representative states the case is ready to be heard.

How often was that timeframe met?

During 2024-25, approximately 26 out of every 100 applications received a decision within 16 weeks after case is ready to be heard.

Approximately 74 out of every 100 took longer than 16 weeks after case is ready to be heard.

What these numbers mean

These percentages measure processing speed. They do not show how many applications were approved or denied.

Possible delays

Applications may take longer when information is missing, additional evidence is requested, the file is complex or the organization is experiencing a high volume of applications.

Official source

VRAB — Review and Appeal processes and service standards

Checked: 2026-07-26

Reporting period: 2024-25

Post-Release Transition Phase

Planning window

Release date through two years after release

The official medical-release transition framework describes the post-release phase as extending through the first two years.

Responsible: DND/CAF

Source checked: 2026-07-26

Intended Place of Residence Move

Deadline

Within two years after release

Most eligible relocation expenses must generally be incurred within two years after release, subject to the applicable directive and exceptions.

Starts when: Release date

Subject to the applicable CAF relocation directive and exceptions.

Responsible: CAF

Source checked: 2026-07-26

Common Mistakes

Treating VAC and CAF LTD as one program.

From: SISIP Long Term Disability (LTD)

Not keeping the policy, approval and calculation letters.

From: SISIP Long Term Disability (LTD)

Failing to report CPP-D, pension, VAC or employment changes.

From: SISIP Long Term Disability (LTD)

Starting work or training without understanding plan consequences.

From: SISIP Long Term Disability (LTD)

Missing an appeal deadline.

From: SISIP Long Term Disability (LTD)

Assuming a payment reduction means total household income increased or decreased by the same amount.

From: SISIP Long Term Disability (LTD)

Contributing without first checking carry-forward and matching rates.

From: Registered Disability Savings Plan (RDSP)

Opening a high-fee product without comparison.

From: Registered Disability Savings Plan (RDSP)

Making an early withdrawal without calculating repayment.

From: Registered Disability Savings Plan (RDSP)

Assuming the bond requires a contribution.

From: Registered Disability Savings Plan (RDSP)

Ignoring the DTC expiry date.

From: Registered Disability Savings Plan (RDSP)

Confusing beneficiary and holder authority.

From: Registered Disability Savings Plan (RDSP)

Describing only the diagnosis, not why work cannot be performed regularly.

From: Canada Pension Plan Disability (CPP-D)

Discussing only the former occupation instead of any substantially gainful work.

From: Canada Pension Plan Disability (CPP-D)

Applying late when the receipt date can affect payment.

From: Canada Pension Plan Disability (CPP-D)

Not submitting the medical form.

From: Canada Pension Plan Disability (CPP-D)

Failing to report earnings or return-to-work activity.

From: Canada Pension Plan Disability (CPP-D)

Missing reconsideration or tribunal deadlines.

From: Canada Pension Plan Disability (CPP-D)

What Documents May I Need?

This is a general checklist. You may not need every document. Keep copies of everything you submit. Store sensitive records securely and share them only through an approved method with the organization that requires them.

Release and service documents

Release message or release item

Always required

Shows the official release item and date.

Issuer: CAF / Chain of CommandTool: Evidence Tracker

Medical employment limitations (MEL) documentation

Sometimes helpful

Describes functional limitations assigned by medical authorities.

Issuer: CAF Health ServicesTool: Evidence Tracker

Enrolment record and service history

Sometimes helpful

Confirms dates and type of service.

Issuer: CAF / Directorate of History and Heritage

Intended Place of Residence (IPR) form

Situation-specific

Determines relocation benefits and deadlines.

Issuer: CAF Release Section

Medical and treatment records

Complete medical file (CF 2034 and specialist reports)

Always required

Foundation for disability claims and treatment coverage.

Issuer: CAF Health ServicesTool: Evidence Tracker

Specialist consultation reports

Sometimes helpful

Supports diagnosis and functional impact.

Issuer: Medical specialistsTool: Evidence Tracker

Imaging and laboratory results

Sometimes helpful

Objective evidence of conditions.

Issuer: Medical facilitiesTool: Evidence Tracker

Civilian medical records (post-release)

Situation-specific

May be needed if treatment continues after release.

Issuer: Civilian health providers

Decision letters

VAC decision letters

Always required

Shows entitlement, assessment, and effective date.

Issuer: Veterans Affairs Canada

SISIP / CAF LTD decision letters

Sometimes helpful

Shows eligibility and payment calculations.

Issuer: SISIP / Manulife

CPP-D decision letter

Situation-specific

Shows eligibility for CPP Disability.

Issuer: Service Canada

DTC determination letter

Situation-specific

Shows CRA’s decision on the Disability Tax Credit.

Issuer: Canada Revenue Agency

Financial and income documents

Pension estimate and confirmation

Always required

Shows expected CAF pension amount and start date.

Issuer: CAF Pension Centre

T4 and T4A slips

Always required

Needed for tax filing and income verification.

Issuer: Employers and government agencies

Banking and direct deposit confirmation

Always required

Ensures payments are received after release.

Issuer: Your bank

Budget and income forecast

Sometimes helpful

Helps plan for coverage transitions and income gaps.

Issuer: You create thisTool: Claim Readiness Report

Pension and insurance documents

CAF pension statement

Always required

Shows pension entitlement and options.

Issuer: CAF Pension Centre

SISIP policy and coverage documents

Always required

Shows LTD coverage terms and conditions.

Issuer: SISIP / Manulife

PSHCP application confirmation

Sometimes helpful

Shows health coverage status after release.

Issuer: CAF / Treasury Board

PDSP application confirmation

Sometimes helpful

Shows dental coverage status after release.

Issuer: CAF / Treasury Board

Education and employment documents

Education and Training Benefit application

Situation-specific

Shows funding status for education.

Issuer: Veterans Affairs Canada

Career Transition Services enrollment

Situation-specific

Shows participation in CTS.

Issuer: Veterans Affairs Canada

Resume and credentials

Sometimes helpful

Needed for employment transition.

Issuer: You create this

Military transcripts (PLAR)

Situation-specific

May help with civilian credential recognition.

Issuer: CAF / Provincial bodies

Family or caregiver documents

Marriage certificate and dependant records

Sometimes helpful

Needed for family benefit eligibility.

Issuer: Provincial vital statistics

Caregiver documentation

Situation-specific

May support Caregiver Recognition Benefit applications.

Issuer: You and your health provider

Survivor and estate documents

Situation-specific

Needed for survivor benefits.

Issuer: Provincial vital statistics

Evidence chronology

Timeline of service events and condition onset

Always required

Shows the connection between service and condition.

Issuer: You create thisTool: Evidence Tracker

Treatment history

Always required

Shows the severity and persistence of the condition.

Issuer: You compile thisTool: Evidence Tracker

Functional impact summary

Always required

Describes how the condition affects daily life.

Issuer: You create thisTool: Describe the Impact

Submission receipts

Application confirmation numbers

Always required

Proof of submission and tracking.

Issuer: Receiving organization

Registered mail or courier receipts

Sometimes helpful

Proof of delivery for important documents.

Issuer: Canada Post or courier

Email or portal confirmation screenshots

Sometimes helpful

Digital proof of submission.

Issuer: You save these

Contact and follow-up log

Case manager and contact names

Always required

Know who to contact for each program.

Issuer: You record this

Phone call and meeting notes

Always required

Record what was discussed and agreed.

Issuer: You record this

Deadline calendar

Always required

Track review, appeal, and reporting deadlines.

Issuer: You create this

Keep copies of everything you submit. Store sensitive records securely and share them only through an approved method with the organization that requires them.

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